Have you ever been setting at home waiting for a utility repair or a new large appliance? All of us have at one time or another. But when I was talking to the Bug the other day, it came up that she had to get home to wait on the ac repair. They had given her a window of one hour. Which is better than the four hours you are normally expected to wait, but still.
Don't they understand that unless we go to work, they don't get paid. I can't think of any other business where it is okay to make someone wait for a product or service (except maybe a doctor's off , but generally it is only 5-15 minutes). It really annoys me that I have to take time off to have some work done. Sad thing is, we let them get away with it.